Let's Talk Diamonds.

WhatsApp us, drop a message, or visit our Budapest showroom. Whether you're choosing your first engagement stone or sourcing for a jewellery business, our team responds personally — usually within a few hours.

Message on WhatsApp Send a message

< 1 day Typical response time

Budapest EU head office

EN · HU · SK Languages

Mon – Sat Team availability

Three Ways to Reach Us

Pick Your Channel.

Every message gets a reply from a real person — not a bot, not a ticket queue. Pick whichever channel suits you best.

Fastest

Quick questions, stone requests, or live chat with our gemologists during business hours. Photos and grading reports welcome.

+421 910 603 208 →

Formal enquiries

Email

Best for detailed requests, purchase orders, and anything that benefits from a written trail. Expect a reply within one business day.

info@azenagems.com →

In person

Visit Us

See stones, hold them under natural light, and try them with your own settings. Appointments preferred — we'll prepare inventory in advance.

1144 Budapest, HU →

Sourcing for your jewellery business?

B2B clients get dedicated account management, wholesale pricing, and priority access to new stock.

Apply for Trade Access →

How Can We Help?

Pick the Path That Fits.

Every enquiry goes to the right specialist. Tell us which best describes your request and we'll make sure the right person responds.

Retail Buyers

Engagement rings, anniversary gifts, pendants, and everyday luxury. Our advisors help you navigate shapes, sizes, and specs to find the perfect stone — with honest guidance on where value lives.

Start your enquiry →

Wholesale & Trade

Jewellers, retailers, and dealers across Europe and beyond. Competitive trade pricing, flexible quantities, and reliable EU-based supply — backed by a dedicated account manager.

Apply for B2B access →

Custom & Bespoke

Need a specific carat weight, an unusual fancy colour, or a signature custom cut? Our production partners can deliver to spec — tell us what you're after and we'll quote availability and timeline.

Start a custom project →

Orders & Support

Questions about an existing order, delivery, returns, or certificates? Our support team responds to every enquiry within one business day — usually much sooner.

Get support →

Send a Message

We'll Get Back to You.

Fill out the form and we'll reply within one business day — usually within a few hours during office time. For urgent requests, WhatsApp is fastest.

Every message is read by a gemologist, not a chatbot.

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Typical reply timeUnder 24 hours on business days — most within 2–4 hours.
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Privacy respectedYour details are used only to answer your enquiry. We don't sell or share contact data.
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Attach anythingReference images, competitor quotes, existing certificates — send whatever helps us help you.

Visit the Showroom

Budapest Head Office.

Seeing a diamond in person is a different experience. We welcome retail clients and trade partners by appointment — bookings let us prepare inventory that matches your brief.